Shipping Policy
Gentle Toys, Reliable Journeys
We want every parcel to arrive safely, on time, and with care. At Minimal LuxDepot, our shipping standards are as considered as our toys — minimalist, efficient, and family-friendly.
This document outlines how your order moves from our warehouse to your doorstep.
1. Processing Time
Orders are processed within 1–2 business days of payment confirmation.
Orders placed during weekends or public holidays are processed on the next working day.
You will receive a tracking number once your order ships.
2. Delivery Windows & Cost Structure
| Region | Estimated Delivery Time | Shipping Cost |
|---|---|---|
| USA (Domestic) | 3–6 business days | Calculated at checkout |
| International | 6–14 business days | Varies by location |
Note: Delivery times are subject to change during seasonal peaks or courier delays.
3. Packaging Approach
We use recyclable, minimalist packaging designed to:
Protect each toy with minimal waste
Avoid harsh inks, adhesives, or foams
Make unpacking safe for children (no sharp tape or loose staples)
We believe packaging should reflect the same gentle, thoughtful values as the toys inside.
4. International Orders & Customs
We ship worldwide, but:
Some items may be restricted in certain countries.
Local customs duties, VAT, or import fees are the responsibility of the recipient.
Customs delays may occasionally occur, beyond our control.
If unsure about shipping eligibility to your country, feel free to reach out before ordering.
5. Tracking Your Order
Once your parcel ships:
You’ll receive a tracking number via email.
Tracking information is updated as the courier progresses.
For assistance with lost or delayed parcels, contact us directly.
6. Delivery Issues & Returns to Sender
If your order is returned due to an incomplete or incorrect address, we’ll contact you to arrange reshipping.
Additional shipping fees may apply in these cases.
To avoid delays, please double-check your shipping address before finalizing the order.
7. Split Shipments
If your order includes items of differing size or availability, we may ship them separately to ensure speed and safety. You’ll receive tracking information for each parcel.
8. Support
For shipping inquiries:
📧 Email: [email protected]
🌐 Website: https://minimalldco.shop
We’ll make sure your delivery experience is as delightful as our toys.